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American Express Customer Service Numbers | Talk To A Real Person At Amex

American Express is known for its highly-efficient 24x7 customer care services who are involved in giving solutions to all of their customer’s problems. They treat their customer as a king. No matter where ever you are, you are just one call away from reaching them.

american express customer service phone number

How do I talk to a real person at Amex?

If you want to talk to a real person at Amex, you need to dial 1-800-528-2122, its 24/7 customer care toll-free number and do as instructed by an automated voice. You will hear an automated voice saying " Welcome to American Express! You will be assisted shortly." Then you will get to choose different alternative options as:

  • To check your "account balance", press 1.
  • For "payment", press 2.
  • To know about your "recent transaction", press 3.
  • For "rewards", press 4.
  • For the "replacement of the card", press 5.
  • To update "your account information", press 6. 
  • For "more information", press 7.

In order to talk to the representative, you need to press 7 which will finally give you some more options.
  • "To check the status of your card application", press 1.
  • For "query on travels", press 2.
  • To know about "various charges", press 3.
  • In order to "apply for the card", press 4. 
  • In order to "set up your pin", press 5.
  • To "report about stolen card",press6.
  • To "speak to the representative", press 7.

You should press 7 and then wait for 20-30 seconds. Then finally, you will be assisted by one of the American Express customer services agents. You should always be ready with your card membership number. It is commonly required in the calling process or the representative is going to ask for it.

What is the customer service number on the back of an American Express Card?

You can connect at 1-800-528-2122, for the urgent requests and inquiry. This is the 24x7 toll-free number present at the back of your American Express card.

How do I chat with American Express?

Amex live chat feature is one of the coolest feature offered by the American Express. By this feature, you can chat with the real person at Amex and discuss your issues and get your problem solved.

In order to chat live with American Express, follow these steps:
  • Login to your Amex account
  • Click on the "Help" button at the top right of the page.
  • From the three major tabs " Online", "Phone" and "Mail", you need to click on 'Online'.
  • Next click on the button saying "Start Live Chat"
  • Once you click, another page will open where you have to write a reason for live chatting.
  • Give the reason and then click on "Start Live Chat" button.

american express customer service number

Finally, after a few seconds, you will be connected to the Amex representative.

Sometimes when you ask some confidential questions, you may have to answers some of the security questions in order to verify your identity.

How can I contact American Express Internationally?

Below is the list of American Express customer service numbers across the different countries. 

american express customer service phone number internationally

You can even contact American Express while traveling overseas or internationally. For that, you need to dial
+336-393-1111 along with the access code of that particular country.

American Express customer service phone numbers

Here is the list of Amex customer care toll-free numbers based on the services.

Services Toll Free Number
For card member customer services 24/7 1-800-528-2122
Program administration customer services 1-888-800-8564
Data and reporting customer services 1-800-542-0995
Program management customer services 1-800-238-8087
Baggage insurance plan customer services 1-800-645-9700
Corporate platinum card member customer services 1-800-492-3932
New sales inquiries 1-855-407-0445
For membership rewards program 1-800-297-1090
TTY/TDD 24/7 1-800-227-4669
Report for lost and stolen card 1-800-992-3404

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